Lasting Transformation Through Empathy
We use empathy to help people and organisations develop:
Succession Planning
Product Design
Government Services
Client Relations
Communication
Customer Success
Empathy is now the most important life skill for leadership and innovation
If empathy is not present in your people or processes, your organization can lose more than:
50%
of productivity from remote management
70%
of sales from customer frustrations
100%
of market share from failed product development
Benefit from being intentional and empathetic in your organization
We are 110% committed to you and your goals, we need you to be too!
Join me (Mr. G) on any of our short workshops, coaching programmes or simply get my help to invest empathy in your organizational journey.
Since 2013, our blend of business and empathy methodologies have brought organizations large and small new innovations, adoption of more sustainable practice, smoother internal communication and behaviour change.
What it takes to get involved:
Heart: Be genuinely curious about the application of empathy in your organization
Head: Be committed to the process by staying focused, let the content sink for you to think and link your existing knowledge and experience
Hands: Take action. This is only useful when content and plans are applied with a sufficient amount of reflection time.
Our coaching programmes and workshops have supported organizations and individuals reach new milestones through improved their leadership and business capacities. Please contact us directly to develop a baseline understanding of your organization if you need a curated course.
We work with organizations to improve their communication, product and service design to form experiences that benefit communities as well as end-users. Learn about how The Idea Consultancy can helps organizations achieve more in sales and impact whilst acting sustainably.
Try a 30 minute session for free and see if
it’s right for you.
Join us on the empathy journey!
"The empathetic leadership provided some very practical and easy to implement ideas for people at all levels of an organization.
G is a thoughtful, energetic and engaging facilitator - I'd highly recommend it to any leader.”
—Joey Ra,
Co-Active Coach and Founder of the Cambodian Coaching Institute
“Galeno did a fantastic job on the Leading With Empathy workshop in UNDP’s Bluetribe Incubation programme! By understanding our class well, G came prepared and drew upon his experiences as an entrepreneur himself, and was able to create relatable dialogue with our founders which led to higher retainment of the content.
As an empathetic leader who’s passionate about his work, G really impacted our startups to reflect, take tips in practice, and become more empathetic leaders to deliver the most value for their customers, organization and team.”
— Cheryl Ng,
UNDP Bluetribe Incubation Manager
